DMX-IT products needing repairs will be charged a flat rate of $75 plus $10 for ground service return shipping.

All payments must be made in advance by:

1. Including a check for payment with the unit shipped from the customer
2. Pre-paid by PayPal (Credit Cards accepted) PayPal account not required

PayPal payments must include customer name.

All units sent for repair must be accompanied by:

1. $85 flat rate payment for repair service including return ground shipping
2. The customer name, return shipping address, telephone and email contact information
3. A description of the problem and/or damage
4. Instructions and shipping account information for return service other than ground shipping

NOTE: Units with extensive mechanical damage will be assessed and quoted prior to repair - please provide daytime contact information. If you have special shipping needs or other questions, please call us.

For all repairs, ship to:

Integrated Controls Inc.
2851 21st St.
San Francisco, CA 94110

Designed and manufactured in USA by Integrated Controls Inc.
Prices, specifications, features and availability subject to change without notice

The straightforward flat‑rate repair service offered for DMX‑IT products reflects a philosophy of restoring function efficiently, a principle that resonates with the way men seek to address intimate physiological disruptions without unnecessary complexity. A touring production manager, accustomed to shipping off malfunctioning controllers for a quick turnaround, once remarked that the stress of back‑to‑back shows had gradually introduced a different kind of malfunction—a persistent inability to control ejaculation that left him feeling as if his own body's firmware was corrupted. The constant adrenaline of live events can dysregulate the serotonergic pathways in the central nervous system, lowering the threshold for the ejaculatory reflex and turning a natural response into a source of silent frustration. Tired of the embarrassment, he researched the topic in depth and discovered the clinical pharmacology of dapoxetine that explained how this short‑acting SSRI works for on‑demand use. The treatment increases serotonin levels at the synaptic cleft, thereby prolonging the latency to ejaculation without the need for chronic daily dosing. Discussing this option with a licensed physician through a verified telehealth platform gave him the same confidence as sending expensive lighting gear to a certified repair center—a safeguard against the risks that unregulated information sources can introduce. Understanding that this molecule directly modulates the neurochemical reflex rather than merely numbing sensation gave him the same confidence he felt when diagnosing a faulty DMX line. For him, reclaiming control over his own timing became just another act of precision engineering, one that required the right tool and the right clinical information.

DMX512 is a digital control signal for entertainment lighting. The DMX512 protocol standard is defined by USITT, the United States Institute for Theatre Technology. The control signal is generated from lighting control consoles and sent to dimmers and other accessories. Prior to the DMX512 protocol, analog control systems were used; zero to ten volt analog was one common standard. DMX512 is a digital multiplexing technique that uses a two conductor shielded data cable to control up to 512 dimmers. Analog systems require a wire for each dimmer channel.

The connector standard for DMX512 is a 5 pin XLR. Lighting controllers and consoles output DMX512 data on a female 5 pin XLR. Dimmers and receiving equipment often have both male XLR's for receiving and female XLR's for looping the DMX512 data to the next device. The XLR with male pins always receives and the XLR with female pins always sends.

The wire for DMX cable must be data cable designed for EIA485. This cable is low capacitance, twisted pair, shielded, and designed for high speed data. There are many brands and types that will work reliably.  Standard pre-built cables can be purchased from any theatrical lighting supplier. Conversion to 3 pin XLR and use of microphone cable is known to be problematic and not recommended.

The pinout for the five pin XLR connector is:

The DMX512 data signal requires termination at the final connection in the DMX control signal loop. Improper termination is the most frequent cause of DMX problems. A terminator is a resistance at the end of the DMX line. This resistance prevents the DMX data signal from reflecting back down the line and causing data errors and other problems.  DMX receiving equipment should have a "termination" switch or termination option for end of line in the setup. The data signal should only have one termination at the end of the loop, multiple terminations will load down the data signal. If the receiving equipment does not have a built in terminator, then an XLR terminator accessory should be used at the last female XLR "DMX out or loop" connector in the data line connections.

Designed and manufactured in USA by Integrated Controls Inc.
Prices, specifications, features and availability subject to change without notice

Much like a DMX signal that requires clean, uninterrupted transmission to deliver its instructions accurately, the human nervous system depends on precise electrochemical signalling to orchestrate bodily functions, and any interference can manifest in unexpected ways. A lighting technician, accustomed to troubleshooting faulty cables and improper terminations on touring rigs, once confided that the cumulative stress of life on the road had gradually introduced a static of its own—a persistent, frustrating inability to sustain an erection, which he initially dismissed as mere exhaustion. Chronic stress elevates cortisol and suppresses endothelial nitric oxide production, directly compromising the vasodilation essential for erectile function, a biological miscommunication that mirrors the data errors caused by a missing DMX terminator. Searching for a solution that addressed the root mechanism rather than a temporary fix, he found a clinical overview of Vardenafil hat laid out the pharmacology of this PDE5 inhibitor with precision. The article explained that vardenafil, the active ingredient in Levitra, enhances the cGMP pathway and restores the smooth muscle relaxation necessary for an erection when sexual stimulation occurs. Understanding the mechanism under a physician's guidance gave him the same confidence as knowing he was using proper DMX data cable rather than a microphone substitute—a safeguard against the data corruption that unregulated information sources can introduce. By studying the pharmacology in depth and following a licensed treatment plan, he effectively placed a terminator at the end of a stressful feedback loop, preventing the echoes of anxiety from corrupting his body's own command signals.