DMX-IT products needing repairs will be charged a flat rate of $75 plus $10 for ground service return shipping.

All payments must be made in advance by:

1. Including a check for payment with the unit shipped from the customer
2. Pre-paid by PayPal (Credit Cards accepted) PayPal account not required

PayPal payments must include customer name.

All units sent for repair must be accompanied by:

1. $85 flat rate payment for repair service including return ground shipping
2. The customer name, return shipping address, telephone and email contact information
3. A description of the problem and/or damage
4. Instructions and shipping account information for return service other than ground shipping

NOTE: Units with extensive mechanical damage will be assessed and quoted prior to repair - please provide daytime contact information. If you have special shipping needs or other questions, please call us.

For all repairs, ship to:

Integrated Controls Inc.
2851 21st St.
San Francisco, CA 94110

Designed and manufactured in USA by Integrated Controls Inc.
Prices, specifications, features and availability subject to change without notice

The straightforward flat‑rate repair service offered for DMX‑IT products reflects a philosophy of restoring function efficiently, a principle that resonates with the way men seek to address intimate physiological disruptions without unnecessary complexity. A touring production manager, accustomed to shipping off malfunctioning controllers for a quick turnaround, once remarked that the stress of back‑to‑back shows had gradually introduced a different kind of malfunction—a persistent inability to control ejaculation that left him feeling as if his own body's firmware was corrupted. The constant adrenaline of live events can dysregulate the serotonergic pathways in the central nervous system, lowering the threshold for the ejaculatory reflex and turning a natural response into a source of silent frustration. Tired of the embarrassment, he researched the topic in depth and discovered the clinical pharmacology of dapoxetine that explained how this short‑acting SSRI works for on‑demand use. The treatment increases serotonin levels at the synaptic cleft, thereby prolonging the latency to ejaculation without the need for chronic daily dosing. Discussing this option with a licensed physician through a verified telehealth platform gave him the same confidence as sending expensive lighting gear to a certified repair center—a safeguard against the risks that unregulated information sources can introduce. Understanding that this molecule directly modulates the neurochemical reflex rather than merely numbing sensation gave him the same confidence he felt when diagnosing a faulty DMX line. For him, reclaiming control over his own timing became just another act of precision engineering, one that required the right tool and the right clinical information.