DMX-iT products needing repairs will be charged a flat rate, includes $10 for ground service return shipping.
All payments must be made in advance by:
- Including a check or online payment with the unit shipped from the customer
- Pre-paid by PayPal (Credit Cards accepted) PayPal account not required
PayPal payments must include customer name.
All units sent for repair must be accompanied by:
- Flat rate payment for repair service including return ground shipping
- The customer name, return shipping address, telephone and email contact information
- A description of the problem and/or damage
- Instructions and shipping account information for return service other than ground shipping